Ramzi Daher

I'm a

About

Computer Science gradute from the University of Sussex, I have a passion for technology and a deep commitment to learning and growth in the technology field.

Software Engineer & DevOps Engineer.

My journey so far has not only been about acquiring strong technical skills in areas like Java, Python, and hardware repair for electronic devices and PCBs, but also about exploring the vast possibilities of computing.

My education and past work experiences have shaped my approach to problem-solving and innovation. I'm excited about the opportunities to apply my knowledge in dynamic environments, and I'm eager to contribute to projects and teams that challenge and expand my abilities

Skills

As a diligent Computer Science student, I've developed a robust skill set in programming and tech repair, and I am continually seeking new learning opportunities in the evolving tech landscape.

Python 80%
Java 80%
HTML 100%
CSS 70%
JavaScript 40%
AWS/GCP55%
WordPress 90%
Photoshop 55%
Troubleshooting/Technical Support 100%

Resume

Computer Science graduate from the University of Sussex with a strong background in Java, Python, and hardware repair for electronic devices and PCBs. Equipped with technical proficiency and an innovative mindset through education and work experiences. Eager to apply skills in collaborative environments and contribute to projects that drive technological advancement.

Sumary

Ramzi Daher

As a committed Computer Science student with a passion for technology and innovation, I am dedicated to developing practical skills in software engineering and system design, driven by a history of academic excellence and hands-on project experience.

Education

Bachelor of Computer Science

2022 - 2024

University of Sussex, Brighton, UK

International Baccalaureate Diploma (IB),

2007 - 2021

Ramallah Friends School

Further Certificates and Training

ChatGPT & AI for Productivity

2023

ELEVEL-Academy

Professional Experience

Interim IT Administrator

Aug 2024 - Present

The University of Sussex Student Union, Brighton, UK

  • Managed the IT Helpdesk, ensuring smooth operation of finance and commercial systems, and participated in recruiting part-time IT Assistant staff
  • Enhanced the Students’ Union website, improving user experience for over 20,000 students, and continued to support and develop the Union’s digital presence
  • Provided IT training and support to staff and volunteers, increasing proficiency with digital tools, and used data-driven strategies to boost student engagement

Full Stack Developer

Nov 2023 - Aug 2024

The University of Sussex Student Union, Brighton, UK

  • Enhanced coding skills in HTML, CSS, JavaScript, and PHP by contributing to the development and improvement of the Students' Union website
  • Operated and maintained the website SussexStudent to ensure a seamless user experience
  • Initiated and developed a full ticketing system from scratch for the department
  • Communicated project updates to stakeholders, leading to increased engagement and satisfaction

Web Developer Intern

Jun 2023 - Aug 2023

Unusual Technologies. Brighton, UK

  • Revamped the company's website UnusualTechnologies Using WordPress, incorporating PHP and HTML
  • Designed and launched the company's AR business card using ARCore and model-viewer
  • Analyzed website performance metrics and implemented improvements that increased site traffic by 25%

IT Assistant

Oct 2022 - May 2023

The University of Sussex Student Union, Brighton, UK

  • Delivered comprehensive technical support, managing software issues, network troubles, and hardware maintenance, demonstrating robust troubleshooting skills
  • Played a key role in IT infrastructure management, including server backups and POS terminal repairs, demonstrating expertise in networking and system administration
  • Collaborated with a team of IT professionals to enhance system efficiency, resulting in a 30% improvement in ticket response time

Technical Support

May 2021 - Sep 2022

OFFTEC Palestine, Ramallah, Palestine

  • Delivered technical support for banking technologies, specializing in hardware and software troubleshooting, particularly for Diebold Nixdorf ATMs and Acer laptops
  • Facilitated the national biometric passport project, demonstrating capacity for handling high-stakes projects and complex technical challenges
  • Led the implementation of new troubleshooting protocols, reducing average resolution time by 20%

Curriculum Vitae

For a digital version suitable for download, please access the Digital CV.

Projects

Cultivating the future of technology with a diverse portfolio encompassing intuitive web applications, innovative home automation systems, engaging game development, and robust protocol designs, all meticulously crafted to enhance user experiences and streamline digital interactions.

  • All
  • App
  • Game
  • Web

Facts

Quick insights into my professional background and contributions.

  • Fresh Computer Science Graduate: Recently completed my degree, equipped with the latest knowledge and skills in the field.
  • 6 Projects: Successfully completed 6 diverse projects, showcasing my practical skills and innovative approach.
  • Head of IT in PALMUN: Led the IT department, ensuring seamless technology operations and contributing to the organization's success.
  • Volunteered in AI Bootcamp for Kids: Dedicated time to educate young minds about AI, fostering interest and knowledge in the next generation.

Services

Offering a blend of technical expertise and creative problem-solving, I specialize in web development, technical support, and crafting digital solutions. With experience across various technologies and a passion for innovation, I'm dedicated to delivering exceptional results that drive success.

Web Development

Specialized in crafting dynamic, responsive websites and web applications using modern technologies like HTML, CSS, JavaScript, and WordPress. Experienced in both front-end and back-end development to create seamless user experiences.

Technical Support

Providing comprehensive technical support and troubleshooting for a wide range of hardware and software issues. Skilled in network solutions, server management, and IT infrastructure optimization.

Digital Solutions

Developing innovative digital solutions to streamline operations and enhance efficiency. Expertise in home automation, cybersecurity, and custom software solutions to meet diverse needs.

WordPress Development

Creating custom, scalable WordPress sites with theme customization, plugin development, and performance optimization for a robust online presence.

SEO Optimization

Enhancing your online visibility through strategic SEO practices, including keyword optimization, content strategy, and link building to improve search engine rankings and drive traffic.

Contact

Location:

Brighton and Hove, Brighton, UK

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